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Terms
of Sevices
Ziggy
Web Host
Communications ("The
Company") agrees to
furnish services to
"the Subscriber,"
subject to the
following TOS (Terms
of Service).
Use of the Ziggy Web
Host Service
constitutes
acceptance and
agreement to Ziggy
Web Host AUP as well
as Ziggy Web Host
TOS (Terms of
Service).
All provisions of
this contract are
subject to the TOS
(Terms of Service)
of Ziggy Web Host,
Inc. and AUP
(Acceptable Use
Policy). The AUP may
be changed from time
to time at the
discretion of the
Company. Subscriber
understands that
change to the AUP by
the Company shall
not be grounds for
early contract
termination or
non-payment.
This agreement shall
be construed in all
respects in
accordance with the
laws of the state of
Florida, county of
Volusia applicable
to contracts
enforceable in that
state. Venue will be
Volusia County,
Florida.
Disclosure to Law
Enforcement: The AUP
specifically
prohibits the use of
our service for
illegal activities.
Therefore,
Subscriber agrees
that the Company may
disclose any and all
subscriber
information
including assigned
IP numbers, account
history, account
use, etc. to any law
enforcement agent
who makes a written
request without
further consent or
notification to the
Subscriber. In
addition Ziggy Web
Host shall have the
right to terminate
all service set
forth in this
Agreement.
Adult hosting is
allowed, no warez no
child pornography
will be tolerated!!
Anything that is
legal can be hosted.
One thing that will
NOT be tolerated is
web proxies. This
include NPH-Proxy,
and web Proxy. If
your site is found
with any proxy
files, your account
will be suspended,
with a 50$ fee.
Payments and Fees:
Service will be
interrupted on
accounts that reach
5 days past due.
Service interrupted
for nonpayment is
subject to a
$10.00USD reconnect
charge (individual
hosting accounts).
Dedicated servers
that are suspended
are subject to a
$100.00USD
reconnection fee.
Accounts not paid by
due date are subject
to a $10.00USD late
fee. Accounts that
are not collectable
by Ziggy Web Host
may be turned over
to an outside
collection agency
for collection. If
your account is
turned over for
collection, you
agree to pay the
company a
"Processing and
Collection" Fee of
not less than
$50.00USD nor more
than $150.00USD. If
you desire to cancel
your account, please
follow the proper
procedure to do this
as outlined in this
TOS.
Failure to Pay: The
Company may
temporarily deny
service or terminate
this Agreement upon
the failure of
Subscriber to pay
charges when due.
Such termination or
denial will not
relieve Subscriber
of responsibility
for the payment of
all accrued charges,
plus reasonable
interest and any
collection fees.
Account
Cancellation: All
requests for
canceling accounts
must be made within
at least 30 days
notice. Notice must
be sent to sales@Ziggy
Web Host.com. You
must have all
account information
to cancel.
Subscriber
acknowledges that
the service provided
is of such a nature
that service can be
interrupted for many
reasons other than
the negligence of
the company and that
damages resulting
from any
interruption of
service are
difficult to
ascertain.
Therefore,
subscriber agrees
that the company
shall not be liable
for any damages
arising from such
causes beyond the
direct and exclusive
control of the
company. Subscriber
further acknowledges
that the company's
liability for its
own negligence may
not in any event
exceed an amount
equivalent to
charges payable by
subscriber for
services during the
period damages
occurred. In no
event shall the
company be liable
for any special or
consequential
damages, loss or
injury.
New Domain Accounts:
All new webhosting
accounts involving
new domains will be
set up and entered
into our DNS servers
within 1 business
day. Due to
unforeseen
complications,
however, this
process may
sometimes require up
to 2 business days.
Transfer of Domains:
If you select
transfer domain it
DOES NOT mean you
will switch from
your current
registrar to ours.
It means you will be
using a domain you
have registered
elswhere and will
transfer the hosting
services. You will
keep the domain
where you registered
it unless you give
us permission to
move the domain
registration to us.
In that case, please
send an email to
sales@Ziggy Web
Host.com
SPAM and Unsolicited
Commercial E-mail (UCE):
Ziggy Web Host takes
a zero tolerance
approach to the
sending of
Unsolicited
Commercial E-mail (UCE)
or SPAM over our
network. Very simply
this means that
customers of Ziggy
Web Host may not use
or permit others to
use our network to
transact in UCE.
Customers of Ziggy
Web Host may not
host, or permit
hosting of, sites or
information that is
advertised by UCE
from other networks.
Violations of this
policy carry severe
penalties, including
termination of
service.
Violation of Ziggy
Web Host SPAM policy
will result in
severe penalties.
Upon notification of
an alleged violation
of our SPAM policy,
Ziggy Web Host will
initiate an
immediate
investigation
(within 48 hours of
notification).
During the
investigation, Ziggy
Web Host may
restrict customer
access to the
network to prevent
further violations.
If a customer is
found to be in
violation of our
SPAM policy, Ziggy
Web Host may, at its
sole discretion,
restrict, suspend or
terminate customer's
account. Further,
Ziggy Web Host
reserves the right
to pursue civil
remedies for any
costs associated
with the
investigation of a
substantiated policy
violation. Ziggy Web
Host will notify law
enforcement
officials if the
violation is
believed to be a
criminal offense.
First violations of
this policy will
result in an
"Administrative Fee"
of $50 and your
account will be
reviewed for
possible immediate
termination. A
second violation
will result in an
"Administrative Fee"
of $100 and
immediate
termination of your
account. Users who
violate this policy
agree that in
addition to these
"Administrative"
penalties, they will
pay "Research Fees"
not to exceed $75
per hour that Ziggy
Web Host personnel
must spend to
investigate the
matter. PLEASE, DO
NOT SPAM from your
account.
As our customers are
ultimately
responsible for the
actions of their
clients over the
Ziggy Web Host
network, it is
advisable that
Customers develop a
similar, or
stricter, policy for
their clients.
IP Address
Ownership: If Ziggy
Web Host assigns
Customer an Internet
Protocol address for
Customer's use, the
right to use that
Internet Protocol
address shall belong
only to Ziggy Web
Host, and Customer
shall have no right
to use that Internet
Protocol address
except as permitted
by Ziggy Web Host in
its sole discretion
in connection with
the Services, during
the term of this
Agreement. Ziggy Web
Host shall maintain
and control
ownership of all
Internet Protocol
numbers and
addresses that may
be assigned to
Customer by Ziggy
Web Host, and Ziggy
Web Host reserves
the right to change
or remove any and
all such Internet
Protocol numbers and
addresses, in its
sole and absolute
discretion. Our
allocation of IP
addresses is limited
by ARIN's new
policies. These new
policies state that
use of IP addresses
for IP based virtual
hosts will not be
accepted as
justification for
new IP addresses.
What this means to
you is that you MUST
use name-based
hosting where
possible. We will
periodically review
IP address usage,
and if we find that
clients are using IP
addresses where
name-based hosting
could be used, we
will revoke
authorization to use
those IP addresses
that could be used
with name-based
hosting.
Bandwidth and Disk
Usage: Customer
agrees that
bandwidth and disk
usage shall not
exceed the number of
megabytes per month
for the Services
ordered by Customer
on the Order Form.
Ziggy Web Host will
monitor Customer's
bandwidth and disk
usage. Ziggy Web
Host shall have the
right to take
corrective action if
Customer's bandwidth
or disk usage
exceeds the Agreed
Usage. Such
corrective action
may include the
assessment of
additional charges,
disconnection or
discontinuance of
any and all
Services, or
termination of this
Agreement, which
actions may be taken
is in Ziggy Web Host
sole and absolute
discretion. If Ziggy
Web Host takes any
corrective action
under this section,
Customer shall not
be entitled to a
refund of any fees
paid in advance
prior to such
action. In the event
that a customer
exceeds the included
allocation, Ziggy
Web Host may, at its
sole discretion,
collect a deposit,
in an amount
determined by Ziggy
Web Host, against
customer's credit
card on file with
Ziggy Web Host.
System and Network
Security: Users are
prohibited from
violating or
attempting to
violate the security
of the Ziggy Web
Host Network.
Violations of system
or network security
may result in civil
or criminal
liability. Ziggy Web
Host will
investigate
occurrences, which
may involve such
violations and may
involve, and
cooperate with, law
enforcement
authorities in
prosecuting Users
who are involved in
such violations.
These violations
include, without
limitation:
Accessing data not
intended for such
User or logging into
a server or account,
which such User is
not authorized to
access.
Attempting to probe,
scan or test the
vulnerability of a
system or network or
to breach security
or authentication
measures without
proper
authorization.
Attempting to
interfere with
service to any user,
host or network,
including, without
limitation, via
means of
overloading,
"flooding", "mail
bombing" or
"crashing".
Forging any TCP/IP
packet header or any
part of the header
information in any
e-mail or forum
posting.
Taking any action in
order to obtain
services to which
such User is not
entitled.
Attempting to couple
many hosting
packages together to
take advantage of
massive space or
bandwidth
allocations. Each
hosting package
purchased is unique
to a domain name and
use - please do not
purchase multiple
"plan 1's" for
instance to get the
combined bandwidth &
space.
Ziggy Web Host will
stop such
transactions and
label them as
deceptive. We have
an upgrade path for
all services and we
can often times work
out special deals
for users if they
ask us for the
assistance.
Suspension of
Service or
Cancellation: Ziggy
Web Host reserves
the right to suspend
network access to
any customer if in
the judgment of the
Ziggy Web Host
network
administrators the
customer's server is
the source or target
of the violation of
any of the other
terms of the AUP or
for any other reason
which Ziggy Web Host
chooses. If
inappropriate
activity is
detected, all
accounts of the
Customer in question
will be deactivated
until an
investigation is
complete. Prior
notification to the
Customer is not
assured. In extreme
cases, law
enforcement will be
contacted regarding
the activity. The
customer will not be
credited for the
time the customer's
machines were
suspended. If at any
given time a domain
is using more then
10% CPU memory, the
client will be asked
to be moved to a
semi-dedicated
server at a small
monthly fee. This
will benefit
everyone as we like
to maintain server
performance to a
maximum. If the
client chooses not
to be moved, 50% of
the money is
refundable to cover
expenses for
creating account and
removing it.
Miscellaneous
Provisions: You must
provide us with, and
keep current, good
contact information
for you. E-mail,
fax, and telephone
contacts are used,
in that order of
preference.
A waiver by the
company of any
breach of any
provision of this
Agreement by
Subscriber shall not
operate as or be
construed as a
continuing or
subsequent waiver
thereof or as a
waiver of any breach
of any other
provision thereof.
Subscriber shall not
transfer or assign
this Agreement
without the prior
written consent of
the Company. Company
may assign Agreement
at anytime without
consent from or
notice to
Subscriber. Company
reserves right to
cancel customers
rights under this
contract at anytime
without further
obligation.
Ziggy Web Host takes
no responsibility
for any material
input by others and
not posted to the
Ziggy Web Host
Network by Ziggy Web
Host. Ziggy Web Host
is not responsible
for the content of
any other websites
linked to the Ziggy
Web Host Network;
links are provided
as Internet
navigation tools
only. Ziggy Web Host
disclaims any
responsibility for
any such
inappropriate use
and any liability to
any person or party
for any other person
or party's violation
of this policy.
Ziggy Web Host is
not responsible for
any damages your
business may suffer.
Ziggy Web Host does
not make implied or
written warranties
for any of our
services. Ziggy Web
Host denies any
warranty or
merchantability for
a specific purpose.
This includes loss
of data resulting
from delays,
non-deliveries,
wrong delivery, and
any and all service
interruptions caused
by Ziggy Web Host.
Responsibility for
Content: You, as a
Ziggy Web Host
customer, are solely
responsible for the
content stored on
and served by your
Ziggy Web Host
server. You are
responsible for the
backup of your own
data.
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